欢迎光临卫理福音书局! 成为我们的付费会员,购买产品就可获得10%的折扣(每年只需RM10)!!
常见问题 FAQ

Q. How to purchase my order on the site? 新手上路,如何购买产品?
在进行交易前,请先注册成为卫理福音书局用户。注册用户是完全免费的,但是却不能获得10%折扣。唯有成为我们的付费会员(每年费用是RM10),就可以获得10%折扣。注册完成,即可开始购物! 此外,诗巫区用户需到店面取货。

To order your purchase  下单步骤 :-

  1. Click “Add to cart” button on the products you wish to purchase.
    点击“Add to cart” 把您感兴趣的产品加入您的购物车。
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
    产品加入购物车后,您可以点击“Continue Shopping”继续选购您感兴趣的产品,或点击“Checkout”进入结算页面。
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
    您必须登入户口后才能继续付费。如果您尚未成为我们的会员,请注册成为会员,注册是免费的。
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
    您需要在“Shipping Address”页面确认您的收货地址。
  5. From here, you need to select your shipping methods and click “next” button. For Sibu, please select "Pick up from store".
    选择您的运输方式(如果您在诗巫,请选择店面取货)。
  6. Next you'll need to choose your payment method then click “next” button.
    选择您的付款方式。
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
    当您完成以上步骤,您需要再次确认您的订单资料以及打勾条规和条件。
  8. Click “Confirm Order” to complete the order.
    点击“Confirm Order” 提交您的订单。


Q. What are the payment methods available? 福音书局网店接受哪种付款方式?
Methodist Book Room accept 福音书局接受

1. Ipay88 Online Payment Gateway (Debit Card, Credit Card & Online Banking)

2. Ipay88 E-Wallet (Boost,Touch n Go, Shopee Pay, Grab Pay) 透过Ipay88 电子钱包 

3. Cheque / Offline Bank Transfer 支票/线下现金银行转账:
Bank (银行): Public Bank 大众银行
Bank Account (银行户口号码) : 3113088735
Account Name (银行户口名称): Methodist Book Room

4. Sarawak Pay 

After you made the payment, please send us the payment details of 付费后请将以下付款资料发送给我们:
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : mbrsibu@sarawakmethodist.org or fax it to us at 084-330 649 or WhatsApp us at 0111-863 3049.

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.


Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Q. Can I cancel an existing order that have been made?
No,  you cannot cancel an existing order that have been made.

Q. How can i get discount if i am a member of Methodist Book Room?
You may use your coupon code which may found in "my coupon".


Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysia Ringgit (MYR).

Q. How long does the delivery usually takes?
The delivery time is subjected to Pos Malaysia's mail schedule. Delivery usually will takes about 7-14 working days.

 

Q. Can I return items?
All goods sold are not returnable, unless there is a manufacturing fault. 


Q. I still have doubts! 我仍有问题!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to mbrsibu@sarawakmethodist.org for us to clear your doubts.
如果您仍有疑问,欢迎您发送信息至 mbrsibu@sarawakmethodist.org。我们会一一为您解答。